AI Transparency & Compliance

How We Use AI

ZhiYin uses artificial intelligence to enhance — not replace — the recruitment process. Our AI systems assist with the following:

• Job-Candidate Matching: Analyzing skills, experience, and preferences to suggest relevant job opportunities
• Resume Analysis: Extracting skills, scoring qualifications, and suggesting improvements to help candidates strengthen their profiles
• Interview Preparation: Generating practice questions and providing feedback based on career tracks and job roles
• Salary Insights: Providing market salary estimates based on role, location, and experience level

What AI Does NOT Do

We have clear boundaries on how AI is used. Our AI systems do NOT:

• Make automated hiring decisions — all hiring decisions are made by human employers
• Perform biometric analysis, facial recognition, or physical appearance assessment
• Conduct emotion detection or sentiment analysis of candidates
• Score candidates based on protected characteristics such as age, gender, ethnicity, or disability

Human Oversight Guarantee

Every AI-generated suggestion, score, or recommendation on ZhiYin is advisory only. Employers make all hiring decisions independently. AI match scores are presented alongside full candidate profiles so employers can evaluate candidates fully. Candidates always see the complete job listing, not just AI-filtered results. Our team regularly reviews AI outputs to ensure quality and fairness.

Data Used for AI Processing

Understanding what data feeds our AI models and what is explicitly excluded:

Right to Explanation

Candidates have the right to request an explanation of any AI-generated score or recommendation that affects them. To request an explanation, contact our Data Protection Officer at privacy@talentbridge.com. We will provide a clear, understandable explanation of the factors that contributed to the AI output within 30 days of your request.

Opt-Out Rights

Candidates can request to opt out of AI processing at any time by emailing privacy@talentbridge.com. Once your request is processed, your profile will be excluded from our AI matching algorithms and you will not receive AI-generated recommendations; you can still browse and apply to jobs manually. Opting out will not affect your account status or access to the platform.

Bias Prevention

We take active steps to prevent bias in our AI systems:

• Regular bias audits: We conduct periodic audits of our matching and scoring algorithms to detect disparate impact across demographic groups
• Protected attribute exclusion: Our AI models do not receive or process protected characteristics such as age, gender, ethnicity, or disability status
• Diverse training evaluation: We evaluate AI outputs across diverse candidate profiles to ensure consistent and fair treatment

EU AI Act Classification

Under the EU AI Act (Regulation 2024/1689), AI systems used in recruitment and employment are classified as "high-risk" (Annex III, point 4). We are building our practices toward the high-risk AI requirements — including a risk-management system, data governance and quality, transparency to users, human oversight, and technical documentation. Where the Act requires registration in the EU AI database (Article 49), we will complete registration before operating within its scope.

Algorithm Registry

Alongside this policy, we publish a registry of every algorithm in production use on ZhiYin — its purpose, transparency level, and latest bias-audit date — together with the matching factors and bias controls behind our recommendations.

View the algorithm registry